Return & Refunds Policy
Unused products may be returned to the following address to receive a refund for that product.
Flamingtoast.com
P.O. Box 466
Seekonk, MA 02771
Shipping charges are non-refundable.
Please make sure to follow the installation instructions as used products are non-refundable.
Shipping Policy
Order Processing Time
Orders are processed in the order they are received and are made to order. During periods of normal volume, most orders ship in 1-3 business days (Monday through Saturday). Custom orders usually ship in 2-5 days. Orders cannot be shipped on Sundays or US Postal Holidays.
All orders are shipped through the United States Postal Service (USPS). Delivery estimates below reflect the current COVID-19 shipping estimates of the USPS. Business days are Monday through Saturday and exclude US Postal Holidays.
Please note that most orders ship in a standard letter envelope and will not have tracking numbers. Mailing this way ensures our customers get the most affordable price.
Orders Shipping Within the United States
- Estimated Delivery Time: 2-5 business days
- Pricing starts at $0.99 and will adjust at checkout based upon what items you have in your cart.
- Tracking service is not included for items that fit in an envelope.
- Estimated delivery time: 2-5 business days.
- Pricing starts at $7.75 and will adjust at checkout based upon what items you have in your cart.
- Tracking service and $50 insurance is included.
Shipment to Third-Party Shippers
Some international customers use US-based third-party shippers like Aramex or Shipito. Many times these services do not process mail sent in a letter envelope, therefore you MUST select USPS Priority Mail shipping. FlamingToast is not responsible for lost mail sent to a third-party shipper using the USPS Standard Mail shipping option.
Shipment to P.O. boxes or APO/FPO addresses
We ship to P.O. Boxes and APO/FPO addresses. Some APO/FPO addresses may require a customs declaration.
Orders Shipping Outside of the United States
We ship to many, but not all, countries around the world. To check if we ship to your country, add an item to your cart and begin the checkout process. If you enter your country in the the shipping address and no shipping options are available, we do not ship to your country. Estimated delivery time to international locations varies greatly depending on the destination and other factors.
- Estimated delivery time: 1-8 weeks.
- Pricing starts at $1.99 and will adjust at checkout based upon what items you have in your cart.
- Tracking service is not included for items that fit in an envelope.
- Estimated Delivery Time: 1-8 weeks
- Pricing starts at $5.05 and will adjust at checkout based upon what items you have in your cart and your country.
- Tracking service is included, but in some countries may only track to the US border.
- Note that international orders over $40 are required to use Package mail.
Customs, duties, and taxes
FlamingToast is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damaged or Lost Mail
Lost Mail
Lost mail is extremely rare, but it may happen. Most cases of lost mail are due to an incorrect shipping address. Please double check your address carefully and make sure street numbers, street names, and apartment information are included before completing checkout! We receive most of these back and can resend them to the corrected address.
- Orders sent to US addresses are not considered lost until 1 month after the shipment date.
- Orders sent to international addresses are not considered lost until 2 months after the shipment date.
Damaged Mail
If your order arrives damaged, please save the original shipping materials and reach out via our contact form with your pictures and we will send you a replacement.